- 1. Introduction
- 2. What Information We Collect
- 3. How We Collect Information
- 4. Purpose of Using Your Information
- 5. Sharing & Disclosure of Information
- 6. Cookies & Tracking
- 7. Data Retention & Duration
- 8. Data Security Measures
- 9. Your Rights
- 10. Children's Privacy
- 11. Policy Changes
- 12. Contact Us
Welcome to 5kbd 1. We believe protecting your personal data is not just a legal obligation — it is our ethical responsibility. By using the 5kbd 1 platform, you agree to this Privacy Policy.
This policy clearly explains what types of data 5kbd 1 collects, how that data is used, who it may be shared with, and what your rights are. We want you to use 5kbd 1 with full awareness and confidence.
This Privacy Policy applies to all 5kbd 1 services — the main website, mobile app, customer support, and any other services offered.
Our commitment: 5kbd 1 never sells your personal data to third parties or shares it with advertisers.
5kbd 1 collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.
5kbd 1 collects information in the following ways:
- Directly Collected: At registration, during the KYC process, at the time of payment, and when contacting customer support.
- Automatic Collection: Through cookies, log files, and similar technologies while you browse the platform.
- From Third Parties: From identity verification agencies, payment processors, and fraud prevention services.
We never collect sensitive personal data (such as health information or religious beliefs) without your explicit consent.
5kbd 1 uses collected data solely for the following legitimate purposes:
- Account management: Completing the registration process, verifying identity, and maintaining your account.
- Service Provided: Gaming, payment processing, and bonus & promotion management.
- Security Assurance: Detecting fraud, preventing multiple accounts, and protecting against cyber attacks.
- Legal compliance: Meeting regulatory requirements and complying with AML (Anti-Money Laundering) regulations.
- Responsible Gaming: Identifying problematic gaming behavior and providing timely support.
- Service Improvement: Analyzing user experience to improve the platform.
- Contact: Sending important updates, security alerts, and relevant promotions.
5kbd 1 does not sell your data to third parties. However, in limited circumstances, certain information may be shared for specific purposes:
- Service Provider: Payment processors, identity verification agencies, and technology infrastructure providers. These parties receive data only for specific purposes under a contractual agreement.
- Game providers: Limited data necessary for game operation may be shared with the game provider.
- Legal requirements: Under court orders, lawful requests from law enforcement agencies, or directives from regulatory authorities.
- Fraud prevention: Limited data shared with industry-wide fraud prevention networks.
5kbd 1 does not sell or share any data with advertisers, marketing agencies, or data brokers.
5kbd 1 uses cookies and similar technologies to ensure platform functionality and enhance the user experience.
- Essential cookies: Required for login sessions, security, and core functionality. These cookies cannot be disabled.
- Functional cookies: To remember your preferences — such as language selection and theme settings.
- Analytical Cookies: To understand how the platform is used. All data is analyzed anonymously.
Cookies can be managed through your browser settings. However, disabling essential cookies may affect the platform's functionality.
5kbd 1 retains your data only for as long as necessary — no longer, no shorter.
- All data is retained for as long as your account remains active.
- Even after account closure, certain data may be retained for up to 5 years due to legal obligations.
- Transaction data is retained in accordance with financial regulations.
- Customer support conversations may be retained for up to 1 year after resolution.
Once the retention period expires, data is securely deleted or anonymized.
5kbd 1 employs industry-leading technical and organizational measures to keep your data secure.
- SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
- Two-Layer Security: Two-Factor Authentication (2FA) available at login.
- Secure Servers: Your data is stored in secure, internationally certified data centers.
- Regular Security Audits: Regular penetration testing conducted by third-party security experts.
- Access controls: Only authorized personnel have access to specific data.
No security measure is ever completely foolproof. However, we ensure the highest possible level of protection. In the event of a security breach, we will promptly notify all affected members.
As a 5kbd 1 member, you have the following rights regarding your own data:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
In specific circumstances, you may request that your data be deleted.
You may object to marketing communications or profiling at any time.
You may request a copy of your data for your own records.
In certain cases, you may temporarily restrict how your data is processed.
To exercise any of these rights, contact our customer support team. We will respond within 30 days. In some cases, legal obligations may prevent the complete deletion of certain data.
5kbd 1 is strictly for adults aged 18+. We never knowingly collect information from anyone under the age of 18.
If we become aware that data has been collected from a minor, that data will be immediately deleted and the associated account will be closed.
If a parent or guardian suspects their minor child is using 5kbd 1, please notify us immediately.
5kbd 1 may update this Privacy Policy from time to time. Notifications will be sent according to the nature of the change:
- For minor changes, only the "Last Updated" date on the page will be revised.
- Members will be notified by email and account notification for any significant changes.
- For critical changes, separate consent may be requested before they take effect.
Continued use of the platform after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please get in touch with us:
Email: [email protected]
General Support: [email protected]
Live Chat: Chat button at the bottom right of the platform.
We aim to respond to all privacy-related requests within 30 days.